Frequently Asked Questions
Everything you need to know about the Yitty x ThredUp collaboration.
What is the Yitty x ThredUp partnership?
This collaboration allows Yitty fans to trade in their gently used clothing for Yitty shopping credit, promoting a circular fashion economy and sustainable shopping habits.
How do I turn my pre-loved clothes into Yitty credit?
Simply order a Yitty x ThredUp Clean Out Kit online, fill it with high-quality items from any brand, and send it back using the prepaid shipping label to earn credit toward your next shapewear purchase.
What items are eligible for trade-in?
We accept apparel, shoes, and accessories in good condition. Items should be free of stains, holes, or significant wear to qualify for the maximum credit value.
How long does it take to process my Clean Out Kit?
Processing times typically range from 2 to 4 weeks once your kit arrives at the warehouse, depending on current volume and seasonal demand.
Can I return Yitty items purchased with ThredUp credit?
Yes, items purchased using trade-in credit follow the standard Yitty return policy. If returned, the value will be credited back to your account for future use.
Is there a fee for using the Clean Out Kit?
The standard Clean Out Kit is free to use, though a small fee may be deducted from your earnings if you choose expedited processing or 'Return Assurance' for items that don't sell.