Returns & Exchanges
We want you to feel confident and empowered in your gear, which is why we offer a seamless 30-day return window for all Yitty x ThredUp items in their original condition. Please note that as part of our sustainability mission, items must have original tags attached and show no signs of wear.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely pack your items in the original eco-friendly packaging if possible.
Ship It Back
Drop off your package at any authorized carrier location; once scanned, you will receive a confirmation email for your records.
Receive Your Refund
After our quality team inspects your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing